60-second response check · 1 of 3
When a new lead comes in, do they get an automatic acknowledgment?
Think website form, missed call, shared inbox, or online scheduler.
60-second response check · 2 of 3
Does the right person get alerted right away?
One clear owner—not a lead sitting in a shared queue waiting to be noticed.
60-second response check · 3 of 3
If nobody takes the lead, does follow-up happen automatically?
Without someone remembering to chase it manually.
Result
There may be a gap.
One broken handoff is enough to lose a lead.
Mercury can map the exact source and show the response path before you decide whether to buy anything.